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The Acelero IT support team is based at head office in Sydney and offers both online and direct access to the Support Team leaders. The team operates 8-6pm weekdays plus offers out of office support via the support email form.
The Acelero support team provide guidance and support across the installation period, onsite and by remote when required.
Marketing Support Kit
In addition Acelero offers an internal launch support package located on the client end of the website. Here you will find:
- a PowerPoint presentation to staff
- an internal memo to explain the roll-out phase
- a presentation to senior management
- a Q and A sheet for staff members who may have a few questions
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